How we work
How we aim to make your community a better place, who to contact if you have an environmental problem, and how we work with others.
Read the links below to find out more about what we do, and what our plans for the future are. You can also read our corporate strategy, annual report and corporate plan to find out how we have addressed key issues and the targets we set.
Our long-term goals for a rich, healthy and diverse environment for present and future generations.
We are responsible for protecting and improving the environment of England and Wales. We also have responsibility for protecting communities from the risk of flooding and managing water resources.
Since we have responsibilities for the environment across England and Wales, we have to be able to provide our services in Welsh as well as English. Find out about our Welsh language scheme.
At the Environment Agency, we are committed to promoting diversity and equality in all our policies, practices and procedures and to valuing the diversity or our workforce and the customers and communities we deal with.