Access the aviation web portal or find out about scheduled downtime and current issues with the system.
Please note that details of any scheduled downtime will be identified in the 'Information' section of the ETSWAP home page.
If you discover a problem with the ETSWAP website application, for example run-time errors, please contact our National Customer Contact Centre on:
- 03708 506 506 (if you are calling from within the UK);
- 00441709 389201 (if calling from outside the UK).
Alternatively you can send us an email with the details of the issues you are experiencing:
March 2012 Support Arrangements
From
1 - 31 March 2012, an
Emergency Out of Hours support services is being provided.
This service is intended for users that have a critical issue to be resolved that cannot wait for normal UK office hours. Please call
0044 7908993575 for more information.
Important information
The ETSWAP application is available for
all operators to complete and submit their verified emissions reports for the 2011 monitoring period. Verified reports must be submitted via ETSWAP to the Competent Authority by
31 March 2012, to ensure compliance with the regulations.
Operators of new stationary installations in the UK can register for access to ETSWAP directly from the application homepage, by clicking the '
Register a new installation' link.
New aircraft operators need an invitation to access ETSWAP. To receive this invitation please
send us an email providing us with the following information:
- Aircraft operator name:
- Aircraft operator code (as specified on the Commission's list);
- First name;
- Surname;
- Telephone contact number;
- Email address.
Guidance on using ETSWAP
The following information will help you to use the ETSWAP system and should address any problems you may have:
